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Testimonials

Hi Sally, hi Simon, my order is now complete. Thank you very much!! It just great to deal with you. I'll recommend you !! Wish you all a Merry Christmas and a Happy New Year.

Karin Traub

Ravenshoe, QLD

Curtains on the Net Christmas Information

Curtains on the Net Holiday Season Information 2017-2018

 

Christmas & Holiday Business Hours

 

This year the Curtains on the Net office is officially closed from 4pm on Friday the 22nd of December 2017 (Sydney time) and will re-open at 9am on Wednesday morning the 3rd of January 2018.

Due to the shorter break this year there we may not have any skeleton staff to to respond to emails, process orders or sample orders from the website until we return.

We apologise in advance for any delays over this period while we all enjoy a short break.

 

Christmas & Holiday Manufacturing Cut Off Dates

Custom Made Curtains

Please always check on the individual Product pages for revised Cut Off dates.

Some products will close off before others depending on demand. All Custom orders will have Cut Off by 10am Monday 4th December. This allows for Dispatch only before Christmas. Curtains are Dispatched from Melbourne. Depending on your location theres no guarantee they will make it to you in time. Please allow more time accordingly.

Please consider that Curtains dispatched just before Christmas will still arrive between Christmas and New Year. 

Orders not recieved in time will face a longer delay as the Workroom is closed until later in January 2018. This means we will experience longer lead times in January than the normal 10-14 working days. Curtain workrooms traditionally take a longer break at Christmas.

It's still a good idea to place your order and be at the front of the queue when they return.

 

Ready Made Curtains, Tracks & Hooks

  1. Orders placed before 10am Friday 15th December will be dispatched before Christmas – If you live in a remote area, the more time you can give us the better!
  2. Orders placed after this may be dispatched before Christmas, although we can offer no guarantees.
  3. Orders not despatched before we close will not be delivered until various times in January 2016 as our warehouses resume work.

Please check on the individual product order pages for any updated information or contact us prior to the office closure on December 22nd

 

Please note: We use the word dispatched not delivered

We no longer have total control of your order after it leaves us with the Courier. It’s just not possible to guarantee that any last minute orders will be delivered to you by the freight companies before Christmas day.

 Any ETAs we give you are computer generated and may just not be possible as the freight companies have a huge amount of additional work at this time of year.

 

The Team at Curtains on the Net don’t want you to be upset so strongly suggest that you place your order well before our cut off dates to avoid disappointment especially those in more remote locations.

Any further specific questions please do not hesitate to contact us.

Enjoy your holidays!

The Team at Curtains on the Net.

Malcolm, Fay & Simon

 

 

 

 

 

 

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